At Always Cool Casino, we rely on a few pieces of information to ensure that your stay here is as hassle free as possible. This process also helps prevent problems such as identity theft.
Your IP address not only lets us confirm your identity, but it also serves a red flag in the event there is a server error. When you create a new account, we also request your contact information and your financial information. This includes your name and email address as well as your account and credit card numbers. However, we assure you that we do our best to protect this information. Your personal and banking information is kept strictly confidential and is never released to a third party.
Always Cool Casino also has a number of security precautions to protect you against the loss, misuse, and alteration of your private information. Our 256-bit SSL (Secure Socket Layer) Digital Encryption both ensures that your transactions are protected and also prevents access to your account by a third party as it verifies the integrity and confidentiality of your personal information. This system offers the highest security available for your account number and credit card information. Additionally, all account numbers and passwords must be provided before any credit card transactions take place. Should there be a need for an audit, we also keep a record of all of your transactions.
Anti Spam Policy
(1) What is spam?
"Spam" means unsolicited bulk email typically sent for a commercial purpose.
We have a zero-tolerance spam policy.
(2) Spam filtering
Our messaging systems automatically scan all incoming email messages and filter out messages that appear to be spam.
We may also report incoming email as spam. This can result in IP addresses and domain names being blacklisted.
(3) Spam filtering issues
No message filtering system is 100% accurate, and from time to time legitimate messages will be filtered out by our systems.
If you believe this has happened to a message you have sent, please advise the message recipient by another means.
You can reduce the risk of a message being caught by the spam filters by:
(a) sending the message in plain text (instead of, or in addition to, HTML);
(b) removing any message attachments;
(c) avoiding the terminology and text styling typically used by spammers; and
(d) ensuring that your messages are scanned for malware before dispatch. (4) Affiliate spam
We have an affiliate program where affiliates may from time to time send permission based email to others.
Affiliates must not engage in sending unsolicited email, whether or not for a commercial purpose.
Full terms and conditions concerning the use of the facility are set out in the affiliate agreement that affiliates agree to when they signup.
(5) Receipt of unwanted messages from us
All players who signup at the site receive promotional and transactional emails from us. You may unsubscribe from receiving all promotional emails by simply clicking the unsubscribe link in the promotional email or y contacting support. Due to Visa/Mastercard rules we cannot stop sending transactional emails if you do any sort of transactions in the cashier.
In the unlikely event that you receive any message from us or sent using our systems that may be considered to be spam, please contact us using the details below and the matter will be investigated.
(6) Changes to this anti-spam policy
We may amend this anti-spam policy at any time by publishing a new version on this website.
(7) Contact us
Should you have any questions about this anti-spam policy, please contact us using the details set out below: